Frequently asked.
I want a refund.
30-day money-back guarantee, no questions asked. Email [email protected] with your license key and we'll process it.
How do I switch from Personal to Pro (or monthly ↔ yearly)?
Use the Stripe portal above. Stripe handles the proration automatically — you only pay the difference for the unused portion of your current period.
I'm on Personal and hit the 2-device limit.
Go to Devices on your license, send yourself a link, and revoke the older or unused device. Or upgrade to Pro for unlimited devices.
Cancelled by mistake — how do I resubscribe?
Open the Stripe portal and reactivate. If your billing period hasn't ended yet, you'll keep access without a gap. After expiry you'll need to start a new subscription.
I lost access to my email.
Email [email protected] from the new address with your license key (or any detail — original Stripe charge amount, last 4 of card, etc.) and we'll transfer the license.